support

order tracking

Your order number is in your confirmation email — it looks like #1024. Enter it with the email you ordered with.

can’t find your order?

Tracking becomes available once the parcel leaves us, one to three business days after you order. A freshly created tracking number can also take a few hours to activate with the carrier.

Still stuck? Write to us from the contact page and we’ll look it up ourselves. Full delivery times are in our shipping policy.